Today, guests expect to be provided with a consumer-centric hotel experience from the word go, including when they are choosing a destination. They also want new experiences, faster customer service, the utmost comfort, … and the list continues to grow. So, how can hotel operators meet these needs?
Personal Device Use In Hotels
Hotel News: Upward Trend in US Hotel Performance Indicates More Business Travel Than Expected
The Gap Narrows Between The Latest Weekly Metrics and 2019 Levels.
Hotel Industry News: Marriott CEO Sees Hotels Bouncing Back Quickly After Delta Variant Slump
The Delta variant’s impact on hotel bookings is likely short-lived, claims the CEO of the world’s largest hotel company.
Hotel Industry News: LCP, Ashford Trust provide financing for Hilton hotels
LCP has provided a construction loan for a Nashville hotel, while Ashford Hospitality Trust has refinanced its mortgage loan for a Hilton in Boston.
Hotel Industry News: The Next Normal: How Travel Brands Can Chart the Journey Forward from Covid-19
The global coronavirus pandemic impacted nearly every industry on Earth, but few as intensely as travel and hospitality.
Hotel & Resort News: Hotels will never be the same
Contactless check-in and room service robots are the future — and reality — of hotels. That’s not all.
Hotel Industry News: Guest Segmentation: How to Reach Your Most Profitable Guests?
Understanding which customer groups drive the greatest value is critical to the success of your revenue management strategy.
Hotel Industry News: Deals and financing heat up
Transactions and financing are on the rise as the hospitality industry continues on its way back from the pandemic. Here’s a look:
Hospitality News: MGM Resorts Gears Up for a Booming Las Vegas Summer of Returning Live Events
Relaxed restrictions on crowds puts Sin City on track for an accelerated recovery over the duration of the rest of 2021, but MGM Resorts still has to grapple with a lagging comeback in Macao, its other key gaming market.
Hotel News: Four Hotel Companies Among Fortune’s ‘100 Best Companies to Work For’ in 2021
Four hotel companies were recently named to the annual Fortune 100 Best Companies to Work For list. Ratings are based on employee satisfaction of workplace and culture.