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Hotel News: How to plan for a crisis before disaster strikes

Hotel News: How to plan for a crisis before disaster strikes

Disaster planning has been top of mind for the industry as the COVID-19 pandemic has made its way across the globe and parts of the world have been faced with their fair share of natural disasters. Today, hoteliers are finding that their careful planning was not time wasted.

News: The Dangers of Hotel Technology Consolidation

Hoteliers are frequently faced with a common dilemma — how can a hotel work smarter, not harder? Within an industry that is hyper-competitive and subject to the on-going influence of guest demands, how can hoteliers ensure their property is best equipped to maximize revenue, enhance guest experience and streamline operations?

News: Robots: Hotel customers like them (mostly)!

When Captain Kirk or Mr. Spock needed information, they would hail the Enterprise’s computer, and the computer would respond to their request. In 1966, that was an amazing piece of science fiction. Now, with Siri, Alexa, and other devices with artificial intelligence, we all are figuratively standing on the bridge of the Enterprise, speaking to devices that are “listening” to us and fulfilling our simple requests.

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